Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

✪ Free Home Delivery available for more than 5000 BDT shopping.
✪ Home Delivery charge: Inside Dhaka City – 60 Taka, Outside Dhaka – 150 Taka. (Less than 2 KG)
✪ If the delivery location is outside of Dhaka city, advance payment is a requirement.
✪ Product delivery may be interrupted or delayed due to natural disaster or in-case of political unrest.
✪ In case of delivery outside Dhaka, customers may have to collect certain products from the nearby courier service office.
✪ Your booking does not always guarantee product delivery. Product delivery is entirely subjected to availability of stock.
✪ Color of the products may slightly vary due to photography, lighting sources or your monitor setting/ PC resolution.

How Long Will it Take To Get My Package?

✪ Basically Inside Dhaka it takes 48h. But Most off the case we try to deliver as faster as we can.

✪ When you give us a order we deliver to Courier  company ASAP but Out side Dhaka it’s take 5 Days or less.

✪ Home Delivery charge: Inside Dhaka City – 60 Taka, Outside Dhaka – 150 Taka. (Less than 2 KG)
✪ If the delivery location is outside of Dhaka city, advance payment is a requirement.
✪ Product delivery may be interrupted or delayed due to natural disaster or in-case of political unrest.
✪ Your booking does not always guarantee product delivery. Product delivery is entirely subjected to availability of stock.

How Do I Track My Order?

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

Track Your Order Here: www.eshokini.com/track-your-order/

Do I Need A Account To Place Order?

You can place Order with out create a account as a guest user. But we highly recommended to create a account and shopping easily from us.

FAQ Questions:

What Shipping Methods Are Available?

Home Delivery charge: Inside Dhaka City – 50 Taka, Outside Dhaka – 100 Taka. (Less than 2 KG)

How Long Will it Take To Get My Package?

Basically Inside Dhaka it takes 48h. But Most off the case we try to deliver as faster as we can.

How Do I Track My Order?

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

Track Your Order Here: www.eshokini.com/track-your-order/

How Do I Place an Order?

You can place Order with out create a account as a guest user. But we highly recommended to create a account and shopping easily from us.

How Should I to Contact if I Have Any Queries?

Got Questions ? Call us 24/7!  01552 601 845, 01683 463 021

Do I Need an Account to Place an Order?

You can place Order with out create a account as a guest user. But we highly recommended to create a account and shopping easily from us.

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